Pitney-bowes DM875 Series User Manual

DM825™ and DM875™ Series Digital Mailing SystemDM825™ Series Mailing SystemDM875™ Series Mailing SystemShown with WEIGH-ON-THE-WAY™Operator GuideUS E

5 • Mailing System Setup5-30 SV62200 Rev. CTaking the Meter Out of ServiceCall your Pitney Bowes representative if you need to return the postage mete

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-31Configuring the Optional Barcode ScannerIf you have a barcode scanner

5 • Mailing System Setup5-32 SV62200 Rev. CSetting the Default Scan TypeIf you are using an accounting system on your mailing system you can set up th

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-33Adding Barcode PrefixesIf you are going to scan multiple fields, you

5 • Mailing System Setup5-34 SV62200 Rev. CCombining BarcodesIf you need to combine multiple barcode scans into a single barcode, use this setup optio

6 • Adding PostageSV62200 Rev. CPostage By Phone® Meter Payment System ... 6-2Your Postage Meter ...

6 • Adding Postage6-2 SV62200 Rev. CPostage By Phone® Meter Payment SystemPostage By Phone® Meter Payment System is a Pitney Bowes service that you us

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 6-3Connection Alternatives - ReviewYou can connect your mailing system

6 • Adding Postage6-4 SV62200 Rev. CManaging Your Postage FundsRefer to the appropriate section listed here for checking funds and account balances an

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 6-5Connecting Your Postage Meter to an Analog Phone LineIf you do not ha

1 • Read This FirstSV62200 Rev. CContentsWhat’s in this Guide ... 1-2Other I

6 • Adding Postage6-6 SV62200 Rev. CChecking Available Funds in Your Postage MeterIf you are not sure if you have enough money to run mail or print ta

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 6-7Adding PostageTo add postage from your Postage By Phone® System accou

6 • Adding Postage6-8 SV62200 Rev. CRecommended Funds ValuesWhen the Postage Pass - Automated Postage Refill capability is enabled, your mailing syste

7 • INVIEW™ AccountingSV62200 Rev. CContentsNavigating Hints...7-2Over

7 • INVIEW™ Accounting7-2 SV62200 Rev. CNavigating Hints• You can access all of the INVIEW™Accounting features by pressing the Accounts key on the Int

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-3Overview of AccountingThe information in this chapter describes how to

7 • INVIEW™ Accounting7-4 SV62200 Rev. CUsing the INVIEW™ Accounting Setup ProceduresThe following is a list of all the account setup procedures. For

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-5a. Type in the start date of your fiscal year.b. Press Enter to save t

7 • INVIEW™ Accounting7-6 SV62200 Rev. CSetting Up a Global Surcharge or Discount When you select the surcharge method from the Set Up menu, you are s

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-7Selecting an Accounting TypeFollow the procedure below to select an ac

1 • Read This First1 - 2 SV62200 Rev. CWhat’s in this GuideChapter 1 - Read this First contains important information about USPS requirements and equi

7 • INVIEW™ Accounting7-8 SV62200 Rev. CTurning INVIEW™ Account Passwords On or OffBy turning passwords on, you can protect each account from unauth

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-9Autoclearing Job IDsYou can set up the system to automatically clear J

7 • INVIEW™ Accounting7-10 SV62200 Rev. CSetting Up OperatorsThis section contains the basic instructions necessary to set up and main-tain operators

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-11Creating OperatorsFollow the steps below to create a new operator and

7 • INVIEW™ Accounting7-12 SV62200 Rev. CDeleting OperatorsIf there is transaction data associated with an operator and you delete the operator, the s

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-13Working with INVIEW™ AccountsThis section contains the basic instruct

7 • INVIEW™ Accounting7-14 SV62200 Rev. CCreating an AccountFollow the steps below to create an account:1. Press the Accounts key.2. Press the right

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-15Viewing or Editing an AccountYou can view or edit the account name,

7 • INVIEW™ Accounting7-16 SV62200 Rev. CRunning MailThis section describes unique features available when running mail with INVIEW™ Accounting. Refer

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-17Selecting an Account in Seal Only ModeSeal Only Mode allows you to se

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 1- 3What You Need to KnowSince your postage meter (Postal Security Devic

7 • INVIEW™ Accounting7-18 SV62200 Rev. CSelecting a Job IDThe Job ID field allows you to identify specific tasks within an account. Assigning a Job I

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-198. Select Weight to enter the weight of a piece of mail. Type in the

7 • INVIEW™ Accounting7-20 SV62200 Rev. CTransferring Transaction DataYou can use the transfer transaction data option to correct transactions that ha

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-21Setting the Condition for the Log Full WarningYou can set the “log fu

7 • INVIEW™ Accounting7-22 SV62200 Rev. CPrinting Transaction ReceiptsThe Receipt Printing option allows you to select the action you want the system

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-23INVIEW™ Accounting ReportsThis section tells you how to view, print a

7 • INVIEW™ Accounting7-24 SV62200 Rev. CReport Printing QueueThe Report Print Queue will function with most reports, except for the Con-firmation Ser

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-25Using a Report Macro to Print ReportsYou can print report macros usin

7 • INVIEW™ Accounting7-26 SV62200 Rev. CCustom Reports You can design your own report formats using the Custom Reports Report Generation feature. Thi

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-27Creating a Custom ReportFollow the steps below to create a custom rep

1 • Read This First1 - 4 SV62200 Rev. C• When removing jammed material, avoid using too much force to pre-vent personal injury and damaging equipment.

7 • INVIEW™ Accounting7-28 SV62200 Rev. CDeleting a Custom ReportFollow the steps below to delete a custom report from the system:1. Press the Reports

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-29Weight Break Account/Class ReportThe Weight Break Account/Class repor

7 • INVIEW™ Accounting7-30 SV62200 Rev. CWeight Break Job ID/Class ReportThe Weight Break Job ID/Class report contains a summary of the pieces and pos

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-31Quick Profile ReportThe Quick Profile report lists the summary of pie

7 • INVIEW™ Accounting7-32 SV62200 Rev. CAccount List ReportThe Account List report lists the accounts that have been defined in the system with speed

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 7-33Operator List ReportThe Operator List report lists the operators on t

7 • INVIEW™ Accounting7-34 SV62200 Rev. CResync with Host PCIf you are using Business Manager accounting, the Resync with Host fea-ture removes transa

8 • ReportsSV62200 Rev. CIntroduction ... 8-2Viewing a Report..

8 • Reports8-2 SV62200 Rev. CIntroduction Creating a report is quick and easy on your mailing system. With the capa-bility to print out reports on rol

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 8-3 Report Print QueueThe Report Print Queue will function with most rep

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 1- 5The IntelliLink® Control Center and its built-in postage meter (Post

8 • Reports8-4 SV62200 Rev. CMulti-Account Summary ReportInternal Printer VersionThe Multi-Account Summary supplies the total pieces and postage for a

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 8-5External Printer VersionThis version of the Multi-Account Summary can

8 • Reports8-6 SV62200 Rev. CLast Five Refills ReportThe Last Five Refills Report lists the last five refills for any enabled account and prints the i

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 8-7USPS Confirmation Services Report (System Printer Required)The Confir

8 • Reports8-8 SV62200 Rev. CAccount List Report (External Printer Required)The Account List Report lists the names and numbers of all accounts that a

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 8-9System Set Up ReportThe System Setup Report is an extensive report th

8 • Reports8-10 SV62200 Rev. CError Report This feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solu

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 8-11Job Report This feature may be offered as a standard or optional fea

8 • Reports8-12 SV62200 Rev. CData Capture Report (Non-US Use Only)The Data Capture Short Report provides information on the data that is transferred

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 8-13scroll through all the rate files loaded on the system.Last Rates Do

1 • Read This First1 - 6 SV62200 Rev. Cble. Failure to properly ground the machine can result in severe personal injury and/or fire.• Avoid touching m

8 • Reports8-14 SV62200 Rev. C

9 • Maintaining and UpdatingSV62200 Rev. CContentsItems to Keep On Hand...9-2Clea

9 • Maintaining and Updating 9 - 2 SV62200 Rev. CItems to Keep On HandThe following is a list of items you should keep on hand:• Ink Cartridge• Tape R

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 9 - 3Tape is still on roll1. When you see the red stripe on the tape, g

9 • Maintaining and Updating 9 - 4 SV62200 Rev. C3. Drop the new tape in so that it feeds from the bottom of the roll to the right. The protective bac

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 9 - 52. Remove the cap from the bottle.3. Add enough E-Z Seal® to brin

9 • Maintaining and Updating 9 - 6 SV62200 Rev. CCleaning or Replacing the Moistener Brush1. Lift the feed cover. 2. Push down on the moistener brush

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 9 - 7Cleaning or Replacing the Wick1. Open the feed cover and lift the

9 • Maintaining and Updating 9 - 8 SV62200 Rev. CPrinting a Test PatternYou can print a test pattern to check the quality of the meter imprint without

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 9 - 9Replacing the Ink Cartridge“Low Ink - Order Ink” appears on the In

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 1- 7Your DM Series™ Digital Mailing System is designed to remain powered

9 • Maintaining and Updating 9 - 10 SV62200 Rev. C2. Push the tab on the front of the cartridge lid. Lift the lid up and push toward the back of the m

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 9 - 11Changing the PrintheadIf you have cleaned the printer nozzle and

9 • Maintaining and Updating 9 - 12 SV62200 Rev. C7. While continuing to press the printhead tab to the left, pull the assembly forward as shown here.

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 9 - 1310. Grasp the printhead stand-off and lift the print-head up and

9 • Maintaining and Updating 9 - 14 SV62200 Rev. CChanging the Wiper Blade AssemblyWhen you change the printhead, you must also replace the wiper blad

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 9 - 15Performing Updates or Adding FeaturesYour IntelliLink® Control

9 • Maintaining and Updating 9 - 16 SV62200 Rev. C

10 • TroubleshootingSV62200 Rev. CHow to Troubleshoot your Mailing System... 10-2Ink Waste Full Tray Warning ...

10 • Troubleshooting10-2 SV62200 Rev. CHow to Troubleshoot your Mailing SystemThis chapter contains a list of problems you may encounter while using y

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 10-3Envelope Sealing ProblemsDescription Possible Causes SolutionEnvelop

1 • Read This First1 - 8 SV62200 Rev. C

10 • Troubleshooting10-4 SV62200 Rev. CEnvelope Feeding ProblemsDescription Possible Causes SolutionMore than one enve-lope is feedingToo many envelop

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 10-5Envelope(s) getting jammedTrying to feed presealed enve-lopes with

10 • Troubleshooting10-6 SV62200 Rev. CEnvelope(s) getting jammed (continued)You are using envelopes that have dimensions that are outside the accepta

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 10-7Envelope(s) getting jammed (continued)You are using envelopes that h

10 • Troubleshooting10-8 SV62200 Rev. CTape Feeding ProblemsDescription Possible Causes SolutionTape jamming in the feederAdhesive is left on the lead

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 10-9Meter imprint is out of alignmentEnvelope is skewing on the feed dec

10 • Troubleshooting10-10 SV62200 Rev. CPostage Refill ProblemsDescription Possible Causes SolutionRefill operation fails when IntelliLink® Control Ce

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 10-11 Weighing ProblemsDescription Possible Causes SolutionWeight on int

10 • Troubleshooting10-12 SV62200 Rev. CWeights on external scale are erratic or the scale does not return to zero (con-tinued)For MP Series External

11 • Supplies and OptionsSV62200 Rev. CContentsOrdering Supplies...11-2Ord

2 • Meet the DM825™ and DM875™ Series Digitial Mailing SystemSV62200 Rev. BContentsIntroducing the DM Series™ Mailing System...

11 • Supplies and Options 11 - 2 SV62200 Rev. COrdering SuppliesYou can order supplies through the Pitney Bowes Supply Line™, or you can order from t

12 • SpecificationsSV62200 Rev. CContentsDimensions and Weight...12-2Electrical and Operating Condition

12 • Specifications 12 - 2 SV62200 Rev. CSpecificationsDimensions and WeightElectrical and Operating ConditionsOverall Dimensions:Size (in) without St

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 12 - 3Capacities and FeaturesFeeder Type AutomaticFeeder Deck Capacity 7

12 • Specifications 12 - 4 SV62200 Rev. CAccounting FeaturesINVIEW™ Accounting Up to 50 accountsUp to 15 operators2 custom reports4,000 transactionsOp

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C 12 - 5Mailing MaterialsEnvelope Dimensions (refer to the envelope measur

12 • Specifications 12 - 6 SV62200 Rev. C3 7/8 in. (98.4mm)1 in. (25.4 mm)MaximumMinimum13 in. (330 mm)13 in.(330 mm)3.5 in.(88.1 mm)

A • GlossarySV62200 Rev. CGlossary

A • Glossary A - 2 SV62200 Rev. CAccounting A feature of the mailing system that allows you to charge postage to individ-ual accounts.AccuTrac™ Mail A

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C A - 3Delivery Confirmation Delivery Confirmation is a service offered by

2 • Meet the DM825™ and DM875™ Series Digital Series Mailing System 2 - 2 SV62200 Rev. BIntroducing the DM Series™ Mailing SystemThe DM Series™ Digit

A • Glossary A - 4 SV62200 Rev. CLock Code A code that locks the mailing system with a four digit password preventing unauthorized use of your meter.L

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. C A - 5Return Receipts A return receipt for Certified Mail serves as a leg

A • Glossary A - 6 SV62200 Rev. CZIP+4 Code A 9-digit numeric code incorporating the original 5-digit ZIP Code, a hyphen, and 4 additional digits. The

IndexAAC adapterconnector location 2-15, 6-5Accessoriesdescription 2-5ordering 2-5, 11-2Account speed code list report 7-32Accounting and Reporting 2-

Indexdescription and location 2-12Custom presets keyhow to define preset values 5-24, 5-26DDateadvancing the date 5-5changing postage date 4-33selecti

IndexLanguageoptions 5-4select 5-4Loading a tape roll 9-2Lock buttondescription and location 2-12Low Funds Value 6-7, 6-8Low funds warningdescription

IndexPostage meteradding funds 6-7automatically adding funds 6-7description 2-2USPS inspections 6-2Postage modesattached scale 4-5attached scale - aut

IndexStackerdefinition 2-6Standby mode 5-20Suppliesordering 11-2Surchargesbatch 7-17global 7-6per piece 7-6per transaction 7-6per transaction percenta

Index

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. B 2 - 3Ability to Use Other Pitney Bowes EquipmentYou can use the followi

1 Elmcroft RoadStamford, Connecticut 06926-0700www.pb.comFor Service or SuppliesPB Form SV62200 Rev. C 6/09©2009 Pitney Bowes Inc.All Rights Reser

2 • Meet the DM825™ and DM875™ Series Digital Series Mailing System 2 - 4 SV62200 Rev. BAccounting and ReportingINVIEW™ AccountingThe INVIEW™ account

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. B 2 - 5Parts of the Mailing SystemThis section describes the parts of your

2 • Meet the DM825™ and DM875™ Series Digital Series Mailing System 2 - 6 SV62200 Rev. BThe DM825™ and DM875™Series Digital Mailing System101241312115

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. B 2 - 7Right Side View of the Mailing System with Optional DJPS Power Stac

2 • Meet the DM825™ and DM875™ Series Digital Series Mailing System 2 - 8 SV62200 Rev. BMailing System InteriorInterior of the Mailing System (Under t

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. B 2 - 9Interior of the Mailing System with Optional WOW® (Under the WOW®

2 • Meet the DM825™ and DM875™ Series Digital Series Mailing System 2 - 10 SV62200 Rev. BThe IntelliLink® Control CenterThis section describes all of

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. B 2 - 11Start Key - Begins processing mail with the options you have selec

SV62200 Rev. C ©2009 Pitney Bowes Inc.All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieva

2 • Meet the DM825™ and DM875™ Series Digital Series Mailing System 2 - 12 SV62200 Rev. BThe Main ScreenThe content of the main screen depends upon th

DM825™ and DM875™ Series Digital Mailing System Operating GuideSV62200 Rev. B 2 - 13Connectors on the Back of the IntelliLink® Control Center• Analog

2 • Meet the DM825™ and DM875™ Series Digital Series Mailing System 2 - 14 SV62200 Rev. B

3 • Mail in a MinuteSV62200 Rev. CContentsMail in a Minute...3-2Prepa

3 • Mail in a Minute3-2 SV62200 Rev. CMail in a Minute This chapter explains how to use the “Key In Postage” mode. It’s the quick-est and easiest way

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 3-34. Place the stack of mail on the feed deck shown in the picture below

3 • Mail in a Minute3-4 SV62200 Rev. CPrinting Postage TapesPrint postage tapes for:• Packages• Onion skin/airmail type envelopes• Tyvek® envelopes•

4 • Running MailSV62200 Rev. C Navigating Hints...4-2Applying Postage a

4 • Running Mail4-2 SV62200 Rev. CNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow key. • Yo

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-3Applying Postage and Running MailTo apply postage and run mail on the

Alerting MessagesVarious messages are used throughout this guide to alert you to potentially hazardous or error caus-ing conditions. These messages ar

4 • Running Mail4-4 SV62200 Rev. CDetermining the Correct Postage ModeFeeding Mail or Printing Tape?1. If your mail requires no application of postage

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-5Chart B - Postage Tape ModeIf: Then use this mode:You know the amount

4 • Running Mail4-6 SV62200 Rev. CPreparing Your MailIf you intend to run pieces of mail through your system, read About Run-ning Mail below. If you

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-75. Adjust the thickness adjustment knob to adjust for envelope thickne

4 • Running Mail4-8 SV62200 Rev. CTips on Feeding Mail• Presealed Envelopes: If you are using presealed envelopes, make sure you press the Seal key o

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-9About Printing Postage TapesPrint postage tapes for:• Packages• Onion

4 • Running Mail4-10 SV62200 Rev. CSelecting the Postage Mode and Running the MailOnce you decide the appropriate mode for running your mail job, you

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-11Mode Selection: Key in PostageUse this mode if you know what the corr

4 • Running Mail4-12 SV62200 Rev. CMode Selection: Weigh First PieceThis feature is available only on systems that have the optional Weigh-On-The-Wa

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-135. The system prompts you to place the mail on the scale. 6. Place th

FCC Compliance of ModemThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLi

4 • Running Mail4-14 SV62200 Rev. CMode Selection: Attached ScaleUse this option If the AutoScale feature is set to Off see Set Up Scales/Rates: Auto

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-15Mode Selection: Print PermitThis feature may be offered as an option

4 • Running Mail4-16 SV62200 Rev. CMode Selection: Time and Date StampingTime Date Stamping mode allows you to print the current time and date, along

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-17Selecting or Deselecting an AccountIf you use Accounting, you must se

4 • Running Mail4-18 SV62200 Rev. CSelecting an Account by NameThe account name search allows you to type in the account name, or part of the account

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-19Selecting the Class, Carrier, Special Services or OptionsEach carrier

4 • Running Mail4-20 SV62200 Rev. CSelecting a CountryIf your class requires you to select another country:1. A list of countries appears in the displ

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-21Selecting the Meter Stamp OptionsThe Meter Stamp Options selection al

4 • Running Mail4-22 SV62200 Rev. CMeter Stamp Options: InscriptionYou can have a variety of inscriptions appear on your piece of mail. For a list of

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-23Using Electronic Confirmation ServicesThe United States Post Office (

4 • Running Mail4-24 SV62200 Rev. CAdding Services or Making Changes• If you already have postage on the mail and then decide you want to add a servic

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-2512. Press the Enter key. The “Enter another package?” screen appears.

4 • Running Mail4-26 SV62200 Rev. CEditing, Deleting or Sending Confirmation Services RecordsThis procedure tells you how to edit, delete or send conf

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-27Installation/Setup1. Verify that services are enabled:a. Press Existi

4 • Running Mail4-28 SV62200 Rev. CSetup Options1. Press the Menu button.2. Select Confirmation Services.3. Select the right arrow to go to Set Up CFM

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-295. Enter the USPS tracking barcode number.6. Apply the barcode:a. App

4 • Running Mail4-30 SV62200 Rev. CUsing ERR with a Customer Reference NumberThe Pitney Bowes solution for Electronic Return Receipt (ERR) may includ

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-31b. Press Enter. (This step is not required if the system is set to au

4 • Running Mail4-32 SV62200 Rev. CAdding Postage or Changing the DateIf you do not have the correct postage or date on a piece of mail, you can add m

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 4-33To change the date:1. If you are printing the date correction on an e

Table of ContentsSV62200 Rev. CPitney Bowes Contact ListChapter 1 - Read this FirstChapter 2 - Meet the DM Series™ Digital Mailing SystemChapter 3 - M

4 • Running Mail4-34 SV62200 Rev. C

5 • Mailing System SetupSV62200 Rev. CContentsNavigating Hints...5-2Ov

5 • Mailing System Setup5-2 SV62200 Rev. CNavigating Hints• The maximum number of options displayed is 5. To view more options, press the down arrow k

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-3Overview of Mailing System Set UpFollow the other procedures listed he

5 • Mailing System Setup5-4 SV62200 Rev. CSetting the Display LanguageDepending on the model of your mailing system, you may be able to set the displa

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-5Setting the Date and Time of DayIf your mail is picked up at a certain

5 • Mailing System Setup5-6 SV62200 Rev. CSetting Up a Supervisor PasswordYou can limit access to the following operations by creating a supervisor pa

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-7Setting Up the Scale and Selecting RatesYou can use this section to s

5 • Mailing System Setup5-8 SV62200 Rev. CScale/Rates:WOW® Weight LimitYou can set the WOW® weight limit to prevent the system from printing postage

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-9Scale/Rates: Diff Weigh Trip WeightUse this option to set the minimum

5 • Mailing System Setup5-10 SV62200 Rev. CScale/Rates: Destination if New PieceUse this option to set the system to clear the destination ZIP or Zon

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-11Scale/Rates: BMC Intra ZIPUse this option to edit a group of predefi

5 • Mailing System Setup5-12 SV62200 Rev. CScale/Rates: Confirm Svc Barcode PromptThis feature may be offered as a standard or optional feature and i

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-13b. To set the first weight break, use the numeric keys and enter 0 fo

5 • Mailing System Setup5-14 SV62200 Rev. Ce. The Select Auto Ad/Inscriptions screen appears: • To add an ad, select Ads/Messages. Scroll through the

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-15Modifying a Smart Class™ with an Auto Inscription 1. Press the Menu k

5 • Mailing System Setup5-16 SV62200 Rev. CSetting Up Postage By Phone® Meter Payment SystemThis section describes how to set up Post-age By Phone® M

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-17Phone/Network Set Up: Secondary PB #This feature may be offered as a

5 • Mailing System Setup5-18 SV62200 Rev. CPhone/Network Set Up: Use LAN Firewall SettingsThis option allows you to modify individual LAN firewall se

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-19Phone/Network Set Up: Remote PC RefillThis option is available only

Pitney Bowes Contact Information ListPB Web Sites • For frequently asked questions, go to:http://www.pb.com• To place requests for service or training

5 • Mailing System Setup5-20 SV62200 Rev. CConfiguring System TimeoutsThis section describes how to set various system timeouts for your mailing syste

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-21Timeouts: Normal Preset TimerThe normal preset timer option allows y

5 • Mailing System Setup5-22 SV62200 Rev. CTimeouts: Transaction Timeout This option is available only if your mailing machine is connected to the Ac

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-23Defining Normal Preset ValuesWhen defining the normal preset values,

5 • Mailing System Setup5-24 SV62200 Rev. CDefining Custom Preset ValuesWhen creating a custom preset, the mailing system will prompt you to select a

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-25Store Advance Date in a Custom Preset This feature may be offered as

5 • Mailing System Setup5-26 SV62200 Rev. CEditing Custom Preset ValuesTo edit an existing custom preset, you define its new values and then over-writ

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-27Creating Custom MessagesCustom Messaging enables you to enter text at

5 • Mailing System Setup5-28 SV62200 Rev. CPostal Rules and GuidanceCreating a Custom Message for the First Time1. Press the Menu key. 2. Select Set U

DM825™ and DM875™Series Digital Mailing System Operating GuideSV62200 Rev. C 5-29Editing a Custom Message1. Press the Menu key. 2. Select Meter Stamp