Pitney Bowes J693 User Manual

J693Operator’s Manual

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90 J693Creating a Menu Language:1) Invoke Excel and open the gemmsglst.xls file. Excel opens the file and thefollowing screen appears.2) Click the

J693 913) Click On Column J and enter your new language, or modify an existing one.Tips:A) Message Size – When entering new messages, reference the ‘

92 J6936) Download the generated files to the printer – one method is the DOS copycommand:copy small.ls lpt1: /b7) Reset the printer by pressing and

J693 93 To restore the factory generated EFIGS image, download the file*832296.01A to the printer. This file is located on our web site. The letter a

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J693 95alphanumeric Consisting of alphabetic, numeric, punctuation andother symbols.backing material The silicon-coated paper carrier material to whic

96 J693diagnostics Programs used to locate and diagnose hardware problems.die-cut media Media that has been cut into a pattern using a press,where the

J693 97label length The distance from the top of the label to the bottom of thelabel as it exits the printer.label repeat The distance from the top of

98 J693ribbon An extruded polyester tape with several layers of material, oneof which is ink-like, used to produce an image on the label. Alsoreferred

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J693 11.0 About this PrinterCongratulations on your purchase of a new J693 printer. The J693, hereafterreferred to as ‘the printer’, blends the rugge

2J6931.0.1 Standard FeaturesTo meet all of your printing needs this unit is easily configurable. This sectionlists the available standard and optional

J693 32.0 InspectionAfter removing the printer from the packaging material, check the contents ofthe package. In addition to this manual, the follow

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J693 53.0 Installing the PrinterThis section explains how to connect and load the printer with media andribbon. Note: When connecting the AC Power C

6J6933.0.1 Communications InterfacingUsing a data detection process, the interface selection occurs automatically inthe printer. At power-up, the pri

J693 73.1 Loading Media The following procedures explain the preliminary label loading steps.Raise the Access Cover. Rotate the Printhead Latchforwa

8J693Route the backing material through the Roller Bracket as shown. Thenraise the Roller Bracket up to its latched position.

J693 9Route the Label Backing back to, and around the Rewind Hub, as shown.Insert the leading edge of the Label Backing into the Slot on the RewindHu

10 J6933.3 Loading RibbonNote: Always use ribbon slightly wider than the label backing material;this helps protect against printhead wear. Use only

J693 11 Mount the ribbon so that it is dispensed in the appropriate direction for theribbon type. Slide the ribbon on completely to rest against t

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J693 134.0 Operating the Front Panel The front panel is equipped with five keys, 3 indicator lights and a LiquidCrystal Display (LCD). The key funct

14 J693 4.0.2 Menu Mode: Configuration (Ready Light ‘Flashing’) The DOWN ARROW key scrolls to the previousmenu item on the same menu level. It al

J693 15 4.0.3 Quick Test Mode: Print Test Labels The DOWN ARROW key scrolls to the previoustest function. The UP ARROW key scrolls to the n

16 J693 4.0.4 Indicator Lights ‘On’ indicates READY Mode. ‘Slow Flashing’ indicates Menu Mode. ‘Fast Flashing’ indicates data is being receive

J693 174.0.6 Resetting the PrinterDepending upon the method used, there are three reset levels possible:4.0.6.1 Soft ResetTo reset the printer and cl

18 J693 4.1 Navigating the Menu System Printer operation can be controlled through the user interface, allowing theoperator access to these six menu

J693 19 From Ready Mode, press the key to enter the Menu Mode. Dependingupon the configuration of the printer, the following is a list of the pos

Copyright Information:CG Triumvirate is a trademark of Agfa Corporation.CG Times based upon Times New Roman under license from the Monotype Corporatio

20 J6934.1.1 Media Settings MEDIA TYPESelects a print method.DIRECT THERMALFor use with heat sensitive media. THERMAL TRANSFERFor use with media re

J693 214.1.2 Print ControlHEAT10 (0-30)Controls the printhead ‘burn-time’; see Section2.1.1 for more on print quality control.PRINT SPEEDControls th

22 J693 4.1.3 Printer OptionsMODULESThe physical presence of the respective memorymodule must be detected to show the modulefunction selections for t

J693 23Printer Options (continued)GPIO PORTThe physical presence of the optional GPIOport must be detected to show the selections inthe menu system.G

24 J693 4.1.4 System SettingsINTERNAL MODULE1024 KBSets the number of 1K blocks allocated forthe internal RAM ‘D’ module. Availablememory dependent u

J693 25System Settings (continued)CONFIGURATION LEVELTo upgrade the application (residentsoftware) of the printer, the hardware andsoftware compatibi

26 J693System Settings (continued)SET FACTORY DEFAULTSParameters in this menu listing with the ‘ ’symbol are the designated defaults.SET FACTORYDEFAU

J693 27System Settings (continued)PAUSE MODEWhen enabled, PAUSE MODE suspendsprinting between each label until thePAUSE key is pressed. ENABLEDPrin

28 J693 4.1.5 CommunicationsSERIAL PORT A♦Controls Serial Port A communicationssettings.BAUD RATEDetermines the serial communication rate. 38400

J693 29 Communications (continued)HOST SETTINGSSettings which affect all communicationswith a host.HOST TIMEOUT10 SEC (1-60)The number of s

Agency Compliance and Approvals:C US ListedUL1950 Information Technology EquipmentC22.2 No. 950-M93EN60950For 230 Volt Operation (Europe)

30 J693 4.1.6 DiagnosticsHEX DUMP MODEMost commonly used mode for troubleshooting. Prints data and instructionsreceived from the host rather thaninte

J693 314.2 Understanding the Display MessagesThe printer generates and displays four different types of information (if not inthe menu system or Quic

32 J693User Prompts and Condition Messages (continued):Displayed Message Description Condition(s)You are nowentering the MenuMode and existinghost ch

J693 33User Prompts and Condition Messages (continued):Displayed Message Description Condition(s)You are now exitingthe menu, but havemade changes to

34 J693 4.3 Printing from the Quick Test Mode This section explains the functions of the resident Quick Tests, accessible bypressing the

J693 35 4.3.2 Configuration Label Notes: To print all Configuration Label information, the media cannot be lessthan 2 inches wide (51mm) and the La

36 J6934.3.3 Quick Ribbon Test Label The Ribbon Test Label features a compliant picket-fence bar code that can beused to verify ribbon and print qual

J693 374.3.4 Dot Test Pattern Label The Dot Test Pattern Label tests the printhead to determine the condition of eachthermal element. Pattern example

38 J693 4.3.5 Validation LabelThe Validation Label is another useful tool for evaluating print quality. Togenerate a Validation Label: Press the

J693 39) The correct hardware adjustments, regular maintenance, and calibrationsfound in this section will help ensure continued peak printer perfor

Important Safety Instructions:This printer has been carefully designed to give you many years of safe, reliableperformance. As with all electrical equ

40 J693 Enter the Media Settings menu and verify that the correct ‘Sensor Type’ isselected; see Section 4.1.1. Exit the menu and return to READY mo

J693 415.1 Positioning CalibrationThe Positioning Calibration sets the printer’s TOF, calculates the label length,and calibrates the ribbon sensor on

42 J693Three Media Sensor readings are required: Empty: Nothing in the sensor. Mark or Gap: Only the backing material, notch, or reflective mark in

J693 43 Step Operator Action Displayed Message Comment 6 Press the key. Usethe key to scrollto ‘Sensor Calibratio

44 J693 Step Operator Action Displayed Message Comment Proceed according to themedia type: Die-cut stock: removeapproximately six inchesof label

J693 45 Step Operator Action Displayed Message Comment 10 Place the label (andbacking) under the SensorEye Mark. Press any key to continue.

46 J693 Calibration Problems: If problems occur during calibration, one of thefollowing messages will be displayed. The ‘Comment’ column addresses th

J693 475.2.2 Advanced Entry Calibration The second calibration method is the Advanced Entry Calibration. This methodoverrides all previous calibrati

48 J693 Step Operator Action Displayed Message Comment 6 Press the key.Use the key toscroll to ‘SensorCalibratio

J693 49 Step Operator Action Displayed Message Comment 10 Proceed according to mediatype: Die-cut stock: removeapproximately six inchesof label

50 J693 Step Operator Action Displayed Message Comment 11 Using the Gain Numberdata collected from Steps 9and 10, subtract each LabelValue from

J693 51 Step Operator Action Displayed Message Comment 12 Using the key,select the Gain Number asdetermined in Step 11.Press the

52 J693 Step Operator Action Displayed Message Comment 15 Press the key. Using the or the key set the ‘Paper

J693 535.3 Printhead Adjustments 5.3.1 Burn Line AdjustmentThe Burn Line is the row of thermal elements extending the length of theprinthead. At the

54 J693 Turn each Adjustment Screws clockwise about ¼ a turn (or 1/8 a turn forfiner adjustments). Print another Validation Label and examine the pr

J693 55 5.4 Printhead Replacement Notes: The printhead is fragile; use extreme care when handling and neveruse a sharp object on the printhead surfa

56 J6935.5 Cleaning Schedule A clean printer operates efficiently. The following list of cleaning items andtable below provides the recommended sched

J693 575.5.1 Cleaning the PrintheadWhen print quality begins to decline (indicated by symptoms including non-compliant bar codes, print dropouts, and

58 J6935.5.2 Cleaning the Platen RollerA platen roller contaminated with grit, label adhesive, or ink can cause a declinein print quality and, in ext

J693 595.5.3 Cleaning Interior and Exterior SurfacesInterior Surfaces: During operation, dust particles from the media build-upinside the printer. Th

iPrinter Overview1.0 About this Printer...11.0.1 Standard Features ...

60 J6935.6.1 Updating from the Ready ModeUpdate Procedure for Application Version 2.091 or greaterStep Displayed Message Operator Action Comment(s)1.

J693 615.6.2 Updating from the Download ModeRequired Update Procedure for Application Version 2.08 or earlier*Step Displayed Message Operator Action

62 J6935.6.3 Application Update Problems Note:If experiencing trouble when attempting to download the file to theprinter, try the following alternate

J693 635.7 Updating the Boot Loader ProgramThe printer stores the Boot Loader Program in Flash memory on the Main PCB.A feature allows updates to thi

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J693 65 6.0 Troubleshooting Tips If a problem arises with the printer, the information in this section will help youresolve it. Use this guide as a

66 J693 If experiencing this problem… Try this solution…Intellifont will not print: Intellifont format is Little/Big Endianspecific. The printer u

J693 67 If experiencing this problem… Try this solution… No power (all indicator lightsare ‘Off”): • Verify that the AC power cord has beenmade at

68 J693 If experiencing this problem… Try this solution… Nothing happens when tryingto print using a softwareprogram: • Ensure that the printer is

J693 696.1 Fault and Warning MessagesWhen the printer detects a problem or the potential for a problem, a message isdisplayed and the Error Indicator

ii4.3 Printing from the Quick Test Mode...344.3.1 Print Quality Label...344.3.

70 J693Fault Messages (continued):Displayed Message Description Possible Solution(s)The printer cannotdetect media.1) Reload media.2) Ensure that the

J693 71Fault Messages (continued):Displayed Message Description Possible Solution(s)The ribbon sensordetects no or onlysporadic ribbonsupply hubmovem

72 J693Fault Messages (continued):Displayed Message Description Possible Solution(s)The printer couldnot find the TOFmark within themaximum labelleng

J693 73Warning Messages:Displayed Message Description ActionThe printer hasdetected burned-out printheadelements.Replace the printhead whenprint qual

74 J693Warning Messages (continued):Displayed Message Description ActionA high printheadtemperature hasbeen detected.Allow printhead to cool.The prev

J693 75 7.0 Printer SpecificationsBar Codes(See the Programmer’s Manual for details. See Appendix B for visual samples.)Code 39, Interleaved 2 of 5,

76 J693Environmental RequirementsOperating Temperature:32° F – 100° F (0° C to 38° C)Storage Temperature:0° F −140° F (-17° C to 60° C)Humidity:10% −

J693 77$ASCII Control Code ChartChar Dec Hex Char Dec Hex Char Dec Hex Char Dec HexCtrl @ NUL 0 00 32 20 @ 64 40 ` 96 60Ctrl A SOH 1 01 ! 33 21 A 65

78 J693Char Dec Hex Char Dec Hex Char Dec Hex Char Dec HexÇ 128 80 á 160 A0 192 C0 Ó 224 E0ü 129 81 í 161 A1 193 C1 ß 225 E1é 130 82 ó 162 A2 194 C2

J693 79%Available Fonts and Bar CodesAll character fonts and bar codes available with the printer are described in thissection. Each font and bar code

iiiAppendix AASCII Control Code Chart...77Appendix BAvailable Fonts and Bar Codes...

80 J693The table below lists the font sizes; the numbers indicate the number of dots.Font Height Width SpacingFont 0751Font 1 13 7 2Font 2 18 10 2Font

J693 81Font 4: 62-character alphanumeric,uppercase.Font 5: 62-character alphanumeric,uppercase.Font 6: 62-character alphanumeric, uppercase.

82 J693Font 7: OCR-A, size I. Font 8: OCR-B, size III.Font 9: Internal Triumvirate font. The number in the bar code height fieldsets the point sizes.

J693 83Bar Code Summary DataBar Code fonts have alpha names (left column in the table below). Uppercasealpha names will print barcodes with human-read

84 J693Bar Code A: Code 3 of 9Bar Code B: UPC-ABar Code C: UPC-EBar Code D: Interleaved 2 of 5Bar Code E: Code 128Bar Code F: EAN-13Bar Code G:

J693 85Bar Code K: PlesseyBar Code L: Interleaved 2 of 5w/module 10 checksum andshipping bearer barsBar Code M: 2 Digit UPC addendumBar Code N: 5 Dig

86 J693Bar Code S: UCC/EAN Code 128 Random WeightBar Code T: TelepenBar Code u: UPS MaxiCodeBar Code v: FIMBar Code z: PDF-417Bar Code W1c: Dat

J693 87&Module AssignmentsMemory ModuleDesignator Module Size Volatile* Location / UseA Future Option N/A N/AB Future Option N/A N/AD1024 KB(defau

88 J693Speed Settings and DefaultsConsult the Programmer's Manual for detailed information.J693Speed Range Default SettingFunctionIPS MMPS IPS MM

J693 89'Menu System Multi-Language SupportThis printer provides the user with the ability to download new menu systemlanguages and/or replace the