Pitney Bowes DM800 User Manual Page 1

DM800™ Series Digital Mailing System Operator GuideUS English Version

5-28 SV61162 Rev. C5 • Mailing System SetupAdding Barcode PrefixesIf your barcodes include a 1 or 2-digit prefix, or if you want to create bar-codes w

SV61162 Rev. C 5-29DM800™ Series Digital Mailing System Operating GuideCombining BarcodesIf you need to combine multiple barcode scans into a single

5-30 SV61162 Rev. C5 • Mailing System SetupSetting Auto-EnterYou can set up your system so that after it scans in a barcode value and displays it on

SV61162 Rev. C 5-31DM800™ Series Digital Mailing System Operating Guide15Setting Up the Optional Smart Class™ FeatureUsing Smart Class™ you can pr

5-32 SV61162 Rev. C5 • Mailing System Setupe. As soon as you press Enter, the display shows the first weight break for this Smart Class™: Weight Cl

SV61162 Rev. C 5-33DM800™ Series Digital Mailing System Operating Guidec. Select the appropriate class, in this example Priority Mail. Press Enter.

SV61162 Rev. C 6-1Adding PostagePostage By Phone® Meter Payment System ...6-2Your Postage Meter ...

6-2 SV61162 Rev. C6 • Adding PostageYour Postage Meter The postage meter on your mailing system is a Postal Security Device (PSD) that incorporates t

SV61162 Rev. C 6-3DM800™ Series Digital Mailing System Operating GuideManaging Your Postage FundsRefer to the appropriate section listed here for ch

SV61162 Rev. C 1-1Read This FirstContentsWhat’s in This Guide ...1-2Other Information ...

6-4 SV61162 Rev. C6 • Adding PostageConnecting Your Postage Meter to an Analog Phone Line1Connecting Your Postage Meter - Local Analog Phone Line If

SV61162 Rev. C 6-5DM800™ Series Digital Mailing System Operating Guide4. Take the control center (and external modem) to where the analog phone lin

6-6 SV61162 Rev. C6 • Adding PostageChecking Available Funds in Your Postage Meter2If you are not sure if you have enough money to run mail or print

SV61162 Rev. C 6-7DM800™ Series Digital Mailing System Operating GuideAdding PostageTo add postage from your Postage By Phone® System account to you

SV61162 Rev. C 7-1Standard Accounting Setup*Navigating Hints ...7-2Overview of Accounting ...

7-2 SV61162 Rev. C7 • Accounting SetupNavigating Hints• You can access all of the accounting features by pressing the Accounts key on the IntelliLin

SV61162 Rev. C 7-3DM800™ Series Digital Mailing System Operating GuideOverview of AccountingThe information in this chapter describes how to set up

7-4 SV61162 Rev. C7 • Accounting SetupBefore Using the Setup Procedures1. If your system has a supervisor password set up, you must enter that passw

SV61162 Rev. C 7-5DM800™ Series Digital Mailing System Operating Guide1. Press the Accounts key.2. Press the right arrow key to enter the “Set Up

1-2 SV61162 Rev. C1 • Read this FirstChapter 1 - Read this First contains important information about USPS requirements and equipment and telephone sa

7-6 SV61162 Rev. C7 • Accounting SetupCreating Accounts and Subaccountscontinued2To create a new subaccount or subsubaccount: 1. Press the Accounts

SV61162 Rev. C 7-7DM800™ Series Digital Mailing System Operating Guide3Editing AccountsYou can change the name of an account, make the account inac

7-8 SV61162 Rev. C7 • Accounting Setup4Setting an Account PeriodBy default, your mailing system does not have an account period set. If you set an ac

SV61162 Rev. C 7-9DM800™ Series Digital Mailing System Operating Guide6Turning Account Password Protection On or OffWhen you delete an account, you

7-10 SV61162 Rev. C7 • Accounting Setup8Resetting (Clearing) all AccountsWhen you reset or clear your accounts, you completely remove all of the data

SV61162 Rev. C 7-11DM800™ Series Digital Mailing System Operating Guide10Transferring FundsTo transfer funds: 1. Press the Accounts key.2. Press t

7-12 SV61162 Rev. C7 • Accounting SetupSetting the Station IDIf you have multiple mailing systems, the Station ID provides you with a way of identify

SV61162 Rev. C 7-13DM800™ Series Digital Mailing System Operating GuideTo select and accounting type, or to disable the accounting feature on your m

7-14 SV61162 Rev. C7 • Accounting SetupYour Accounting System FeaturesYou can configure your mailing system to track and account for postage used by

SV61162 Rev. C 7-15DM800™ Series Digital Mailing System Operating GuideAccount Structure and HierarchyYou can structure your accounts in single or

SV61162 Rev. C 1-3DM800™ Series Digital Mailing System Operating GuideOther InformationThis section describes other sources of information availabl

7-16 SV61162 Rev. C7 • Accounting SetupYou can have all single top level accounts or you can mix both single and multi-layered accounts. The lowest le

SV61162 Rev. C 8-1ReportsContentsIntroduction ...8-2Printing a Report ...

8-2 SV61162 Rev. C8 • ReportsIntroductionCreating a report is quick and easy on your mailing system. With the capa-bility to print out reports on roll

SV61162 Rev. C 8-3DM800™ Series Digital Mailing System Operating GuideSingle Account Report The Single Account Report gives the total pieces of mai

8-4 SV61162 Rev. C8 • ReportsThe Multi-Account Summary supplies the total pieces and postage for all enabled accounts.This report can be printed on an

SV61162 Rev. C 8-5DM800™ Series Digital Mailing System Operating GuideMulti-Account Summary(External Printer Version)This version of the Multi-Acco

8-6 SV61162 Rev. C8 • ReportsThe Last Five Refills Report lists the last five refills for any enabled ac-count and prints the information on a single

SV61162 Rev. C 8-7DM800™ Series Digital Mailing System Operating GuideThe Confirmation Services Report provides details for Confirmation Ser-vices p

8-8 SV61162 Rev. C8 • ReportsThis feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solutions. Please

SV61162 Rev. C 8-9DM800™ Series Digital Mailing System Operating GuideThe Funds Report gives a summary of the funds used and available in the meter,

1-4 SV61162 Rev. C1 • Read this FirstWhat You Need to KnowSince your postage meter (Postal Security Device) is licensed by the United States Postal Se

8-10 SV61162 Rev. C8 • ReportsSystem Setup ReportThe System Setup Report is an extensive report that gives you compre-hensive information about your

SV61162 Rev. C 8-11DM800™ Series Digital Mailing System Operating GuideError ReportThis feature may be offered as a standard or optional feature and

8-12 SV61162 Rev. C8 • ReportsJob ReportThis feature may be offered as a standard or optional feature and is not available on all Pitney Bowes solutio

SV61162 Rev. C 8-13DM800™ Series Digital Mailing System Operating GuideData Capture Report(Non-US Use Only)The Data Capture Short Report provides i

SV61162 Rev. C 9-1Maintaining and UpdatingContentsItems to Keep On Hand ...9-2Cleaning the Exterior ...

9-2 SV61162 Rev. C9 • Maintaining and UpdatingCleaning the ExteriorTo clean the outside of your mailing system, wipe it off with a soft dry cloth. Do

SV61162 Rev. C 9-3DM800™ Series Digital Mailing System Operating GuideLocation of tape roll under the feed cover on DM800i™ system without optional

9-4 SV61162 Rev. C9 • Maintaining and UpdatingTape Has Run Out1. If the system actually runs out of tape, the “Out of Tape” screen ap-pears. 2. Open

SV61162 Rev. C 9-5DM800™ Series Digital Mailing System Operating GuideE-Z Seal® Sealing Solution MaintenanceE-Z Seal® bottleYour mailing system d

SV61162 Rev. C 1-5DM800™ Series Digital Mailing System Operating Guide• To reduce the risk of fire or electrical shock, DO NOT attempt to re-move c

9-6 SV61162 Rev. C9 • Maintaining and UpdatingMoistener MaintenanceThis section describes how to clean and/or replace the part of your mail-ing syste

SV61162 Rev. C 9-7DM800™ Series Digital Mailing System Operating GuideCleaning or Replacing the Wick1. Open the feed cover and lift the E-Z Seal® S

9-8 SV61162 Rev. C9 • Maintaining and UpdatingAdjusting WetnessAdjust the wetness to increase of decrease the amount of fluid moved into the sealer.1.

SV61162 Rev. C 9-9DM800™ Series Digital Mailing System Operating GuidePrinter MaintenanceThe printer components, consisting of the printer nozzle,

9-10 SV61162 Rev. C9 • Maintaining and UpdatingYou can clean the printer nozzle at any time by following these steps:1. From the IntelliLink® Control

SV61162 Rev. C 9-11DM800™ Series Digital Mailing System Operating GuideReplacing the Ink Cartridge“Low Ink - Order Ink” appears on the IntelliLink®

9-12 SV61162 Rev. C9 • Maintaining and UpdatingTo replace the ink cartridge:1. Lift up the main cover and locate the ink car-tridge lid.2. Push the

SV61162 Rev. C 9-13DM800™ Series Digital Mailing System Operating GuideReplacing the Ink Cartridgecontinued4. Insert the ink cartridge with the gro

9-14 SV61162 Rev. C9 • Maintaining and Updating8. Grasp the printhead cover and pull up as shown here. 6. Push the printhead tab to the left as show

SV61162 Rev. C 9-15DM800™ Series Digital Mailing System Operating Guide9. Locate the stand-off on top of the printhead shown here. Changing the Pri

1-6 SV61162 Rev. C1 • Read this FirstThe IntelliLink® Control Center and its built-in postage meter (Postal Secu-rity Device) connect directly to anal

9-16 SV61162 Rev. C9 • Maintaining and Updating14. Close the printhead cover and push the printhead tab back into place. 15. Close the main cover; t

SV61162 Rev. C 9-17DM800™ Series Digital Mailing System Operating GuidePerforming Updates or Adding FeaturesThis section describes how to:• Turn

9-18 SV61162 Rev. C9 • Maintaining and Updating6. Select the method of update from the options displayed on the screen. The options are:Art CardFeatu

SV61162 Rev. C 10-1ContentsHow to Troubleshoot Your Mailing System ...10-2Envelope Sealing Prob

10-2 SV61162 Rev. C10 • TroubleshootingHow to Troubleshoot Your Mailing SystemEnvelope Sealing ProblemsPossible Causes SolutionEnvelope(s) not sealin

SV61162 Rev. C 10-3DM800™ Series Digital Mailing System Operating GuideEnvelope Sealing ProblemsPossible Causes SolutionEnvelope(s) not sealing, or

10-4 SV61162 Rev. C10 • TroubleshootingEnvelope Feeding ProblemsPossible Causes SolutionMore than one envelope is feedingToo many envelopes are on th

SV61162 Rev. C 10-5DM800™ Series Digital Mailing System Operating GuideEnvelope Feeding ProblemsPossible Causes SolutionEnvelope(s) getting jammedYo

10-6 SV61162 Rev. C10 • TroubleshootingEnvelope Feeding ProblemsPossible Causes SolutionEnvelope(s) getting jammed continuedYou are using envelopes th

SV61162 Rev. C 10-7DM800™ Series Digital Mailing System Operating GuideEnvelope Feeding ProblemsPossible Causes SolutionEnvelope(s) getting jammedco

SV61162 Rev. C 1-7DM800™ Series Digital Mailing System Operating GuideDJPS/DMPS Power StackerWARNING! Follow normal safety precautions for all offic

10-8 SV61162 Rev. C10 • TroubleshootingTape Feeding ProblemsPossible Causes SolutionTape jamming in the feeder Adhesive is left on the leading edge of

SV61162 Rev. C 10-9DM800™ Series Digital Mailing System Operating GuidePrinting ProblemsPossible Causes SolutionNo postage is printingThe Postage M

10-10 SV61162 Rev. C10 • TroubleshootingPrinting ProblemsPossible Causes SolutionMeter imprint is streaked or in-complete; poor print quality:The prin

SV61162 Rev. C 10-11DM800™ Series Digital Mailing System Operating GuideDisplay ProblemsPossible Causes SolutionDisplay is blank after moving the In

10-12 SV61162 Rev. C10 • TroubleshootingWeighing ProblemsPossible Causes SolutionScale does not return to zero or postage weights are erracticFor MP

SV61162 Rev. C 10-13DM800™ Series Digital Mailing System Operating GuideWeighing ProblemsPossible Causes SolutionScale does not return to zero or po

SV61162 Rev. C 11-1ContentsOrdering Supplies ... 11-2Consumables You Can Order ... 11-2Moiste

11-2 SV61162 Rev. C11 • Supplies and Options946-2Moistener KitsPrinthead Kit and Wiper Blade Replacements Printhead & Wiper Blade Replacement Ki

SV61162 Rev. C 11-3DM800™ Series Digital Mailing System Operating GuideAccessories You Can OrderAdvertisements and InscriptionsAdvertisements and in

1-8 SV61162 Rev. C1 • Read this First· Ensure there is no strain on the power cord where it becomes jammed between the equipment, walls or furniture.

11-4 SV61162 Rev. C11 • Supplies and OptionsOrdering Permits for Your Mailing SystemThis feature may be offered as a standard or optional feature and

SV61162 Rev. C A-1GlossaryA

A-2 SV61162 Rev. CA • GlossaryAccounting A feature of the mailing system that allows you to charge postage to individual accounts.AccuTrac™ Mail Acco

SV61162 Rev. C A-3DM800™ Series Digital Mailing System Operating GuideCertified Mail Rates Please refer to the USPS web site at www.usps.com for ra

A-4 SV61162 Rev. CA • GlossaryFeed Deck The area of the mailing machine where you feed the envelopes.FIM (Facing Identification Mark) A series of fi

SV61162 Rev. C A-5DM800™ Series Digital Mailing System Operating GuideMeter Imprint (or Meter Stamp) Postage stamp printed directly on a piece of m

A-6 SV61162 Rev. CA • GlossaryRate update Changing of the postal rates by the USPS.Reports Key This key allows you to view a or select a report to

SV61162 Rev. C A-7DM800™ Series Digital Mailing System Operating GuideTest Pattern The pattern printed during a test to show the clarity of the me

SV61162 Rev. C B-1The following checklist includes the topics your Pitney Bowes representative will discuss with you to ensure that you fully underst

SV61162 Rev. C 1-9DM800™ Series Digital Mailing System Operating GuideImportant Information About Powering Your DM Series™ Digital Mailing System O

B-2 SV61162 Rev. CB • Operator Training ChecklistLearning About Your SystemPlace a check mark in the Done box when you complete the topic.Learning Abo

SV61162 Rev. C B-3DM800™ Series Digital Mailing System Operating GuideBasic OperationsPlace a check mark in the Done box when you complete the topic

B-4 SV61162 Rev. CB • Operator Training ChecklistAdvanced OperationsPlace a check mark in the Done box when you complete the topic.How to do the follo

SV61162 Rev. C B-5DM800™ Series Digital Mailing System Operating GuideIf You Need To Change Your System SetupPlace a check mark in the Done box when

B-6 SV61162 Rev. CB • Operator Training ChecklistIf You Need To Change Your System Setup (continued)Place a check mark in the Done box when you comple

SV61162 Rev. C B-7DM800™ Series Digital Mailing System Operating GuideWhat You Need to Maintain Your SystemPlace a check mark in the Done box when y

B-8 SV61162 Rev. CB • Operator Training ChecklistIf You Have Problems with Your SystemPlace a check mark in the Done box when you complete the topic.W

SV61162 Rev. C C-1SpecificationsC

C-2 SV61162 Rev. CC • SpecificationsSpecificationsDM800™ Series Digital Mailing System - Specifications TableDimensions and WeightOverall Dimensions:

SV61162 Rev. C C-3DM800™ Series Digital Mailing System Operating GuideCapacities and Features (continued)Throughput Speed #10, without optional WOW

C-4 SV61162 Rev. CC • SpecificationsMailing MaterialsEnvelope Dimensions(refer to envelope measurement figure on the next page) Minimum: 3.5 in. x 5

SV61162 Rev. C C-5DM800™ Series Digital Mailing System Operating Guide 13 in. (330 mm)13 in. (330mm)Maximum3 7/8 in. (98.4 mm)Minimum 3.5 in. (88.1

SV61162 Rev. C I-1Index

I-2 SV61162 Rev. CI • IndexAAccessoriesdescription 2-4,11-3ordering 2-4,11-3Accountingselecting the accounting type 7-13set up mode 7-2turning off

SV61162 Rev. C I-3DM800™ Series Digital Mailing System Operating GuideDData capture report 8-13Dateadvancing the date 5-5selecting date options 4-2

I-4 SV61162 Rev. CI • IndexLLanguageoptions 5-4select 5-4Last 5 refills report 8-6Loading a tape roll 9-2Lock buttondescription 2-14location 2-15

SV61162 Rev. C I-5DM800™ Series Digital Mailing System Operating Guideprotecting mail operations 5-6setting up for each account 7-5setting up superv

I-6 SV61162 Rev. CI • IndexReports keydescription 2-14location 2-15SSafety requirements 1-4–1-10Scalespassword protecting setup 5-6procedures for

SV61162 Rev. C I-7DM800™ Series Digital Mailing System Operating GuideWWEIGH-ON-THE-WAY™using 4-11,4-12when to use 4-4WEIGH-ON-THE-WAY™ Module 2-5l

SV61162 Rev. C 2-1Introducing the DM800™ Series Digital Mailing System ...2-2Features and Benefits ...

2-2 SV61162 Rev. C2 • Meet the DM800™ Series Digital Mailing System The DM Series™ Digital Mailing System is an easy-to-use mailing system you can tai

SV61162 Rev. C 2-3DM800™ Series Digital Mailing System Operating GuideEasy-To-Use IntelliLink® Control CenterThe IntelliLink® Control Center is moun

2-4 SV61162 Rev. C2 • Meet the DM800™ Series Digital Mailing System Accounting and ReportingThe standard accounting and reporting feature allows you t

SV61162 Rev. C 2-5DM800™ Series Digital Mailing System Operating GuideParts of the Mailing SystemThis section describes the parts of your DM800™ Ser

2-6 SV61162 Rev. C2 • Meet the DM800™ Series Digital Mailing System Art cardSlot for quick ref-erence card setDropStackerThe DM800i™ Digital Mailing S

SV61162 Rev. C 2-7DM800™ Series Digital Mailing System Operating GuideRight Side View of the DM800i™ Digital Mailing System with Optional DJPS Powe

2-8 SV61162 Rev. C2 • Meet the DM800™ Series Digital Mailing System Connectors on the Back of the Mailing System BaseDual External Device Ports - Two

SV61162 Rev. C 2-9DM800™ Series Digital Mailing System Operating GuideConnectors on the Back of the IntelliLink® Control CenterInternal Analog Phone

SV61162 Rev. C iSV61162 Rev. C ©2005 Pitney Bowes Inc.All rights reserved. This book may not be reproduced in whole or in part in any fashion or stor

2-10 SV61162 Rev. C2 • Meet the DM800™ Series Digital Mailing System Connecting the IntelliLink® Control Center to a Remote Phone LineExternal Modem C

SV61162 Rev. C 2-11DM800™ Series Digital Mailing System Operating GuideTop Release Jam Lever/Lower Release Lever - Lift these to clear jams on the F

2-12 SV61162 Rev. C2 • Meet the DM800™ Series Digital Mailing System Interior of DM800i™ Digital Mailing System with Optional WOW™ (Under the Feed Co

SV61162 Rev. C 2-13DM800™ Series Digital Mailing System Operating GuideInk Cartridge - This contains the ink used to create the meter stamp. Printh

2-14 SV61162 Rev. C2 • Meet the DM800™ Series Digital Mailing System The IntelliLink® Control Center1. Five Screen Keys - The five keys directly to t

SV61162 Rev. C 2-15DM800™ Series Digital Mailing System Operating Guide14. Enter Key - Press to enter the information you have selected for the mail

2-16 SV61162 Rev. C2 • Meet the DM800™ Series Digital Mailing System The Main ScreenThe content of the main screen depends upon the current mode of th

SV61162 Rev. C 3-1Mail In A MinuteContentsMail In A Minute ...3-2Preparing Your Mail ...

3-2 SV61162 Rev. C3 • Mail in a MinuteThis chapter explains how to use the “Key In Postage” mode. It’s the quickest and easiest way to run a piece of

SV61162 Rev. C 3-3DM800™ Series Digital Mailing System Operating Guide6. Adjust the thickness adjustment knob to adjust for envelope thickness. For

ii SV61162 Rev. CFCC ComplianceThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of

3-4 SV61162 Rev. C3 • Mail in a MinutePrinting Postage TapesPrint postage tapes for:• Packages• Onion skin/airmail type envelopes • Tyvek® envelop

SV61162 Rev. C 4-1Running MailContentsNavigating Hints ...4-2Applying Postage and Running Mail ...

4-2 SV61162 Rev. C4 • Running Mail• The maximum number of options displayed is 5. To view more options, press the down arrow key. • You can select a

SV61162 Rev. C 4-3DM800™ Series Digital Mailing System Operating GuideTo apply postage and run mail on the DM800™ Series Digital Mailing System, fo

4-4 SV61162 Rev. C4 • Running MailThis section contains three charts to help you determine the correct post-age mode, as well as whether or not you wi

SV61162 Rev. C 4-5DM800™ Series Digital Mailing System Operating GuideChart B - Postage Tape ModesIf: Use this Mode:You know the amount of postage n

4-6 SV61162 Rev. C4 • Running MailIf you intend to run pieces of mai through your system, read About Run-ning Mail below. If you are going to print po

SV61162 Rev. C 4-7DM800™ Series Digital Mailing System Operating Guide4. Adjust the side guide so it is close to, but not touching, the bottom edge

4-8 SV61162 Rev. C4 • Running MailTips on Feeding Mail► Presealed Envelopes: If you are using presealed envelopes, make sure you press the Seal key

SV61162 Rev. C 4-9DM800™ Series Digital Mailing System Operating GuideAbout Printing Postage TapesPrint postage tapes for:• Packages• Onion skin/a

SV61162 Rev. C iiiFCC Compliance of ModemThis equipment complies with Part 68 of FCC rules. The label on the equipment cover shows the FCC registrati

4-10 SV61162 Rev. C4 • Running MailSelecting the Postage Mode and Running the MailOnce you decide the appropriate mode for running your mail job, you

SV61162 Rev. C 4-11DM800™ Series Digital Mailing System Operating GuideMode Selection: WOW™ - Weigh on the WayThis feature is available only on DM8

4-12 SV61162 Rev. C4 • Running MailMode Selection: Weigh First PieceThis feature is available only on DM800™ Digital Mailing Systems that have the op

SV61162 Rev. C 4-13DM800™ Series Digital Mailing System Operating GuideMode Selection: Differential WeighingThis option is available if your system

4-14 SV61162 Rev. C4 • Running Mail. When you remove the last piece of mail from the scale, the system asks you if you want to print postage. This is

SV61162 Rev. C 4-15DM800™ Series Digital Mailing System Operating GuideMode Selection: Attached ScaleUse this option If the AutoScale feature is se

4-16 SV61162 Rev. C4 • Running MailMode Selection: Attached Scale - AutoTapeUse this option if you want the system to automatically weigh and print a

SV61162 Rev. C 4-17DM800™ Series Digital Mailing System Operating GuideMode Selection: Seal OnlyUse this mode if you just want to seal the envelope

4-18 SV61162 Rev. C4 • Running Mail4Selecting or Deselecting an AccountThe information here applies only if you are running the Standard Account-ing

SV61162 Rev. C 4-19DM800™ Series Digital Mailing System Operating Guide5Selecting the Class, Carrier, Special Services or OptionsEach carrier has

iv SV61162 Rev. CFCC Compliance of StackerNOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pur-

4-20 SV61162 Rev. C4 • Running MailSelect a CountryIf your class requires you to select another country:1. A list of countries appears in the display

SV61162 Rev. C 4-21DM800™ Series Digital Mailing System Operating Guide6Selecting Meter Stamp OptionsThe Meter Stamp Options selection allows you

4-22 SV61162 Rev. C4 • Running MailAddress Service RequestedReturn Service RequestedSeasons GreetingsUnited States FlagRecycleHappy ThanksgivingPlease

SV61162 Rev. C 4-23DM800™ Series Digital Mailing System Operating GuideMeter Stamp Options: InscriptionYou can have a variety of inscriptions appea

4-24 SV61162 Rev. C4 • Running Mail6Selecting Meter Stamp OptionscontinuedMeter Stamp Options: Print PositionThis selection allows you to move the

SV61162 Rev. C 4-25DM800™ Series Digital Mailing System Operating GuideUsing Electronic Confirmation ServicesThe United States Post Office (USPS) p

4-26 SV61162 Rev. C4 • Running MailOverviewcontinuedTracking Information on the Internet• After 24 hours you can track your mail on the internet usin

SV61162 Rev. C 4-27DM800™ Series Digital Mailing System Operating GuideUsing Confirmation Services Before Printing PostageUSPS Confirmation Services

4-28 SV61162 Rev. C4 • Running MailAdding Confirmation Services After Printing PostageIf you have already applied postage to a piece of mail and you n

SV61162 Rev. C 4-29DM800™ Series Digital Mailing System Operating GuideEditing, Deleting or Sending Confirmation Services RecordsThis procedure tell

SV61162 Rev. CiDM800™ Series Digital Mailing System Operating GuideContentsPitney Bowes Contact Information ListChapter 1 - Read this FirstChapter 2 -

4-30 SV61162 Rev. C4 • Running Mail8If you do not have the correct postage or date on a piece of mail, you can add more postage or change the date dir

SV61162 Rev. C 4-31DM800™ Series Digital Mailing System Operating GuideChanging the Date1. If you are printing the date correction on an envelope a

4-32 SV61162 Rev. C4 • Running Mail9If you keep track of the number of pieces of mail you process for each job or mail run, you may want to clear the

5-1SV61162 Rev. C Mailing System SetupContentsNavigating Hints ...5-2Overview of Mailing System Setup ...

5-2 SV61162 Rev. C5 • Mailing System SetupNavigating Hints• The maximum number of options that display is 5. To view more op-tions, press the down ar

SV61162 Rev. C 5-3DM800™ Series Digital Mailing System Operating GuideOverview of Mailing System SetupIf for any reason you need to change the origi

5-4 SV61162 Rev. C5 • Mailing System SetupYou can adjust the contrast of your display and set the volume (1D00 only) of the speaker on your mailing sy

SV61162 Rev. C 5-5DM800™ Series Digital Mailing System Operating Guide3Setting the Date and Time of DayIf your mail is picked up at a certain time e

5-6 SV61162 Rev. C5 • Mailing System SetupSetting Up a Supervisor Password4You can limit access to the following operations by creating a supervisor p

SV61162 Rev. C 5-7DM800™ Series Digital Mailing System Operating Guide5Setting Up a Lock CodeUse the Lock Code option to enter a four- digit passwor

5-8 SV61162 Rev. C5 • Mailing System SetupScale/Rates:Attached Scale This option appears only if you have an integrated scale or an attached external

SV61162 Rev. C 5-9DM800™ Series Digital Mailing System Operating GuideScale/Rates:AutoScaleYou can set AutoScale to On or Off.Select On to enable th

5-10 SV61162 Rev. C5 • Mailing System SetupScale/Rates:ZIP/Zone PromptThis feature may be offered as a standard or optional feature and is not availab

SV61162 Rev. C 5-11DM800™ Series Digital Mailing System Operating GuideScale/Rates:Add ZIPs to Zone 0This feature may be offered as a standard or op

5-12 SV61162 Rev. C5 • Mailing System SetupScale/Rates:Confirm Svc Barcode PromptThis feature may be offered as a standard or optional feature and is

SV61162 Rev. C 5-13DM800™ Series Digital Mailing System Operating GuidePhone/Network Set Up:Dialing PrefixIf you need to dial a number in order to r

5-14 SV61162 Rev. C5 • Mailing System SetupPhone/Network Set Up:My Phone #Use this option to enter your local phone number (the number to which you ma

SV61162 Rev. C 5-15DM800™ Series Digital Mailing System Operating GuidePhone/Network Set Up:Modem StringThe modem string is a series of numbers and

5-16 SV61162 Rev. C5 • Mailing System SetupThis option allows you to modify individual phone connection parameters.CAUTION: Changing these parameters

SV61162 Rev. C 5-17DM800™ Series Digital Mailing System Operating Guide8Configuring High/Low Funds WarningsSetting the Low Funds Warning ValueUse

iPitney Bowes Contact Information ListPB Web Sites▪ For frequently asked questions, go to: http://www.pb.com▪ To place requests for service or trai

5-18 SV61162 Rev. C5 • Mailing System SetupTimeouts:System SleepThis feature may be offered as a standard or optional feature and is not available on

SV61162 Rev. C 5-19DM800™ Series Digital Mailing System Operating GuideTimeouts:Feeding TimeoutUse this option to specify how much time to allow be

5-20 SV61162 Rev. C5 • Mailing System SetupThis option allows you to specify how long the system will continue to feed mail placed on the feed deck wi

SV61162 Rev. C 5-21DM800™ Series Digital Mailing System Operating GuideDefining Presets911You can define up to 10 sets (0 -9) of preset mailing sys

5-22 SV61162 Rev. C5 • Mailing System SetupHow to Define Custom Preset Values1. Enter the values for the mail job (for example, the weighing mode, th

SV61162 Rev. C 5-23DM800™ Series Digital Mailing System Operating Guide5. Select On to turn on this feature and store the date advance. Select Off

5-24 SV61162 Rev. C5 • Mailing System SetupHow to Edit Custom Preset ValuesTo edit an existing custom preset, you define its new values and then over-

SV61162 Rev. C 5-25DM800™ Series Digital Mailing System Operating GuideTaking the Meter Out of Service12Call your Pitney Bowes representative if you

5-26 SV61162 Rev. C5 • Mailing System Setup14Configuring the Optional Barcode ScannerIf you have an optional barcode scanner attached to your DM800™

SV61162 Rev. C 5-27DM800™ Series Digital Mailing System Operating GuideIf you are using an accounting system on your DM800™ Series Digital Mailing S