Pitney Bowes DM800 User Manual Page 195
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- Table of contents
- TROUBLESHOOTING
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SV61162 Rev. C B-7
DM800™ Series Digital Mailing System Operating Guide
What You Need to Maintain Your System
Place a check mark in the Done box when you complete the topic.
How to do the following: Refer to Chapter and Section Page Done
Determine what supplies you
need to keep on hand.
Chapter 9, Items to Keep on Hand 9-2
Clean the outside or your
system.
Chapter 9, Cleaning the Exterior 9-2
Replace the tape roll. Chapter 9, Tape Maintenance 9-2
Refill the E-Z Seal® Sealing
Solution.
Chapter 9, E-Z Seal
®
Sealing
Solution Maintenance
9-5
Clean the moistener brush
that wets the envelope flap.
Chapter 9, Moistener Maintenance 9-6
Replace the moistener wick
for the moistener brush.
Chapter 9, Cleaning or Replacing
the Wick
9-7
Check the print quality by
doing a print test.
Chapter 9, Printer Maintenance 9-9
Change the printhead. Chapter 9, Changing the Printhead 9-13
Change the wiper blade on
the printhead.
Chapter 9, Changing the Wiper
Blade Assembly
9-16
Replace the ink cartridge. Chapter 9, Replacing the Ink
Cartridge
9-11
- Operator Guide 1
- SV61162 Rev. C i 3
- SV61162 Rev. C iii 5
- FCC Compliance of Stacker 6
- DM800™ Series Digital 7
- Mailing System Operating 7
- Pitney Bowes Contact 9
- Information List 9
- Read This First 11
- 1 • Read this First 12
- What’s in This 12
- Information 13
- What You Need 14
- Safety 14
- Requirements 14
- DJPS/DMPS Power Stacker 17
- SV61162 Rev. C 1-9 19
- Meet the DM800™ Series 21
- Digital Mailing System 21
- ENERGY STAR 22
- Postage Meter 22
- SV61162 Rev. C 2-3 23
- Features and 24
- Benefits 24
- Parts of the 25
- Mailing System 25
- SV61162 Rev. C 2-7 27
- DJPS Power Stacker 27
- Phone Line 30
- (Under the Printer Cover) 33
- SV61162 Rev. C 2-15 35
- Mail In A Minute 37
- 3 • Mail in a Minute 38
- Preparing Your 38
- SV61162 Rev. C 3-3 39
- Thick mail setting 39
- Normal mail setting 39
- Feed sensor 39
- Side guide 39
- Printing 40
- Postage Tapes 40
- Running the 40
- Running Mail 41
- 4 • Running Mail 42
- Navigating 42
- Applying 43
- Postage and 43
- Determining 44
- Postage 44
- SV61162 Rev. C 4-5 45
- Preparing 46
- Your Mail 46
- SV61162 Rev. C 4-7 47
- About Printing Postage Tapes 49
- Select Mode 50
- SV61162 Rev. C 4-11 51
- To use differential weighing: 53
- 4-14 SV61162 Rev. C 54
- SV61162 Rev. C 4-15 55
- Mode Selection: Print Permit 56
- Mode Selection: Seal Only 57
- Selecting or 58
- Deselecting 58
- SV61162 Rev. C 4-19 59
- Select a Country 60
- Entering ZIP Codes and Zones 60
- Selecting a Smart Class™ 60
- Selecting 61
- Electronic 65
- Services 65
- Services Before 67
- Printing Postage 67
- Editing, Deleting 69
- Postage or 70
- Changing 70
- Clearing 72
- Mailing System Setup 73
- 5-4 SV61162 Rev. C 76
- Date and 77
- Time of Day 77
- Setting Up a 78
- Supervisor 78
- Password 78
- Setting 79
- Up a Lock 79
- Scale/Rates: 80
- Dialing Prefix 85
- PB Phone # 85
- PBP Account # 85
- Phone/Network 87
- 1st Low Ink Warning: 89
- 2nd Low Ink Warming 89
- Configuring 90
- Timeouts 90
- Timeouts: 91
- Defining 93
- SV61162 Rev. C 5-25 97
- Dual external 97
- Barcode 98
- Default Scan 99
- 5 • Mailing System Setup 100
- Combining 101
- Barcodes 101
- Setting Up 103
- Smart Class™ 103
- SV61162 Rev. C 5-33 105
- Adding Postage 107
- 6-2 SV61162 Rev. C 108
- Managing Your 109
- Postage Funds 109
- 6-4 SV61162 Rev. C 110
- External modem 110
- External USB 110
- 6-6 SV61162 Rev. C 112
- SV61162 Rev. C 6-7 113
- Standard Accounting 115
- 7 • Accounting Setup 116
- Navigating Hints 116
- Overview of 117
- Accounting 117
- 7-4 SV61162 Rev. C 118
- SV61162 Rev. C 7-5 119
- 7-6 SV61162 Rev. C 120
- Editing 121
- Accounts 121
- 7-8 SV61162 Rev. C 122
- SV61162 Rev. C 7-9 123
- Editing Accounts in this 124
- Transferring 125
- Setting the 126
- Station ID 126
- Selecting an 127
- System 128
- Features 128
- Account 129
- Structure and 129
- Hierarchy 129
- SV61162 Rev. C 8-1 131
- 8 • Reports 132
- Introduction 132
- Printing a Report 132
- Single Account 133
- Report 133
- Multi-Account 134
- Last 5 Refills 136
- Confirmation 137
- Services Report 137
- System Printer 137
- Permit Mail 138
- Account List 138
- Funds Report 139
- System Setup 140
- Error Report 141
- Job Report 142
- Data Capture 143
- Maintaining and Updating 145
- 9-2 SV61162 Rev. C 146
- Tape is still on roll 147
- 9 • Maintaining and Updating 148
- SV61162 Rev. C 9-5 149
- E-Z Seal 149
- Moistener 150
- Maintenance 150
- Printer 153
- Replacing the 155
- Ink Cartridge 155
- Changing the 157
- Printhead 157
- Wiper Blade 160
- Assembly 160
- Performing 161
- Updates or 161
- Adding 161
- Adding Features 162
- Troubleshooting10 163
- Possible Causes Solution 164
- Envelope Sealing Problems 165
- 10 • Troubleshooting 166
- Envelope Feeding Problems 166
- Tape Feeding Problems 170
- Printing Problems 171
- Postage Refill Problems 172
- Display Problems 173
- Weighing Problems 174
- Supplies and Options11 177
- Refer to the Pitney 178
- PRE SORTE D 179
- FIRST CLASS 179
- 11 • Supplies and Options 180
- USPS Supplies 180
- GlossaryA 181
- A • Glossary 182
- SV61162 Rev. C A-3 183
- SV61162 Rev. C A-5 185
- SV61162 Rev. C A-7 187
- Appendix B - Operator 189
- Training Checklist 189
- Learning About Your System 190
- Basic Operations 191
- Advanced Operations 192
- SV61162 Rev. C B-5 193
- B-6 SV61162 Rev. C 194
- SV61162 Rev. C B-7 195
- B-8 SV61162 Rev. C 196
- SpecificationsC 197
- C • Specifications 198
- Specifications 198
- SV61162 Rev. C C-3 199
- SV61162 Rev. C I-1 203
- I • Index 204
- SV61162 Rev. C I-3 205
- SV61162 Rev. C I-5 207
- SV61162 Rev. C I-7 209
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