Pitney-bowes DM550 User Manual Page 164
- Page / 208
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
10-4 SV61436 Rev. B
10 • Troubleshooting
Envelope Feeding Problems
Description Possible Causes Solution
More than one envelope
is feeding
Too many envelopes are on the
feed deck; envelopes are not
stacked properly on the feed deck.
Remove some of the envelope and test with
a smaller stack.
Slant the envelopes slightly to the left
(shingled).
Feeder adjustment setting is
incorrect.
Adjust the thickness adjustment knob to
correspond to the envelope thickness. For
thicker pieces of mail (3/8" to 5/8"), or mail
containing several inserts, use the thick
mail setting. For mail containing only single
inserts, or for postcards, use the normal mail
setting.
Thick Mail
Setting
Normal Mail
Setting
Envelopes shingled to the left
- Digital Mailing System 1
- SV61436 Rev. B iii 3
- FCC Compliance 4
- Alerting Messages 4
- FCC Compliance of Modem 5
- SV61436 Rev. B 7
- Pitney Bowes Contact 9
- Information List 9
- Read This First 11
- 1 • Read This First 12
- What’s in This 12
- Information 13
- On the System 13
- Web Resources 13
- What You Need 14
- Safety 15
- Requirements 15
- Meet the DM500™ and 19
- DM550™ Di�ital Mailin� 19
- Postage Meter 20
- Energy Star 20
- SV61436 Rev. B 2-3 21
- 2-4 SV61436 Rev. B 22
- Parts of the 23
- Mailing System 23
- Exterior 24
- SV61436 Rev. B 2-7 25
- Optional Integrated 25
- Platform Scale 25
- Connecting 28
- Control Center to 28
- The Mailing 29
- System Interior 29
- The IntelliLink® 32
- Control Center 32
- The Main 34
- Mail In A Minute 35
- 3 • Mail in a Minute 36
- Mail In A 36
- Preparing Your 36
- SV61436 Rev. B 3-3 37
- Thick mail setting 37
- Normal mail setting 37
- Printing 38
- Postage Tapes 38
- Running the 38
- Runnin� Mail 39
- 4 • Running Mail 40
- Navigating 40
- Applying 41
- Postage and 41
- Running Mail 41
- Determining 42
- Postage 42
- Preparing 44
- Your Mail 44
- Mode Selection: 49
- SV61436 Rev. B 4-13 51
- Selecting or 54
- Deselecting 54
- SV61436 Rev. B 4-17 55
- Selecting 57
- Meter Stamp 59
- Options: 59
- Electronic 61
- Services 61
- Services Before 63
- Printing Postage 63
- Editing, Deleting 65
- Postage or 66
- Changing 66
- To change the date 67
- Clearing 68
- Mailin� System Setup 69
- 5 • Mailing System Setup 70
- 5-4 SV61436 Rev. B 72
- Date and 73
- Time of Day 73
- Setting Up a 74
- Supervisor 74
- Password 74
- Setting 75
- Up a Lock 75
- Scale/Rates: 76
- Phone/Network Set Up 80
- Dialing Prefix 81
- PB Phone # 81
- PBP Account # 81
- Phone/Network 83
- 1st Low Ink Warning: 85
- 2nd Low Ink Warming 85
- Configuring 86
- Timeouts 86
- Timeouts: 87
- Defining 89
- SV61436 Rev. B 5-25 93
- Dual External Device 93
- USB Ports 93
- Barcode 94
- Default Scan 95
- Combining 97
- Barcodes 97
- Addin� Posta�e 99
- 6-2 SV61436 Rev. B 100
- Managing Your 101
- Postage Funds 101
- Which connector do I use? 102
- 6-6 SV61436 Rev. B 104
- SV61436 Rev. B 6-7 105
- 6 • Adding Postage 106
- Standard Accountin� 107
- 7 • Accounting Setup 108
- Navigating Hints 108
- Overview of 109
- Accounting 109
- 7-4 SV61436 Rev. B 110
- SV61436 Rev. B 7-5 111
- 7-6 SV61436 Rev. B 112
- Editing 113
- Accounts 113
- 7-8 SV61436 Rev. B 114
- SV61436 Rev. B 7-9 115
- Editin� Accounts in this 116
- Transferring 117
- Setting the 118
- Station ID 118
- Selecting an 119
- System 120
- Features 120
- Account 121
- Structure and 121
- Hierarchy 121
- SV61436 Rev. B 8-1 123
- 8 • Reports 124
- Introduction 124
- Printing a Report 124
- Single Account 125
- Report 125
- Multi-Account 126
- Last 5 Refills 128
- Confirmation 129
- Services Report 129
- System Printer 129
- Permit Mail 130
- Account List 130
- Funds Report 131
- System Setup 132
- Error Report 133
- Job Report 134
- Data Capture 135
- Maintainin� and Updatin� 137
- 9-2 SV61436 Rev. B 138
- Tape is still on roll 139
- 9 • Maintaining and Updating 140
- E-Z Seal 141
- Sealing Solution 141
- Maintenance 141
- Moistener 142
- Cleaning or 145
- Replacing the 145
- Printer 149
- Ink Cartridge 151
- Changing the 154
- Printhead 154
- Wiper Blade 158
- Assembly 158
- Performing 159
- Updates or 159
- Adding Features 159
- Troubleshootin� 161
- 10-2 SV61436 Rev. B 162
- Feed sensor 162
- Side guide 162
- SV61436 Rev. B 10-3 163
- Flap Depth 163
- 10 • Troubleshooting 164
- SV61436 Rev. B 10-7 167
- (continued) 167
- Transport Deck 167
- Transport Release 167
- SV61436 Rev. B 10-9 169
- Thick Mail 169
- Normal Mail 169
- Supplies and Options 173
- 11 • Supplies and Options 174
- Ordering 174
- Supplies 174
- Consumables 174
- You Can Order 174
- SV61436 Rev. B 11-3 175
- Accessories 176
- USPS Supplies 177
- GlossaryA 179
- A • Glossary 180
- SV61436 Rev. B A-3 181
- SV61436 Rev. B A-5 183
- SV61436 Rev. B A-7 185
- Appendix B - Operator 187
- Trainin� Checklist 187
- Learning About Your System 188
- Basic Operations 189
- Advanced Operations 190
- SV61436 Rev. B B-5 191
- B-6 SV61436 Rev. B 192
- SV61436 Rev. B B-7 193
- B-8 SV61436 Rev. B 194
- Specifications 195
- C • Specifications 196
- SV61436 Rev. B i-1 201
- SV61436 Rev. B i-3 203
- SV61436 Rev. B i-5 205
- ZIP Code 207
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